OWNERSHIP

This webshop is owned by Global Rebalance JM IVS, a Danish firm with VAT number DK38875329 residing at Bjergegade 19A, 3000 Helsingør, Denmark.

Our business is “born global”, and we deliver worldwide. Please note, that you have to be at least 18 years of age to buy at Global Rebalance JM IVS. When you purchase an item from this webshop you automatically agree to our Terms & Conditions.

PRICES, VAT AND MORE

All prices are quoted in Euro (EUR) and are inclusive of VAT but exclusive of shipping worldwide. International customers outside of the EU (European Union), please note that in some cases you might be subjected to customs, import taxes or brokerage fee when ordering from us. These types of VAT are not included in the price. Please check with your local customs office for the rules and regulations. All prices are current prices. We retain the right to refuse an order for whatever reason we may have.

METHODS OF PAYMENT

We accept payment with the following cards: VISA, MASTERCARD, AMERICAN EXPRESS, DISCOVER and APPLE PAY. The credit card must be issued in the same country as the order that is being placed. We also accept payment via PayPal.

Payments are handled by either PayPal or Stripe Inc. who are world leaders in payment gateways working according to the highest security standards. Only PayPal or Stripe Inc. are able to read the data on your card, and all data sent between you and them are encrypted with SSL (Secure Socket Layer).

The amount is reserved on your account upon purchase and captured when the item is shipped. There can never be deducted an amount greater than what you have approved. No transaction fee is added.

SHIPPING / DELIVERY TIME

We use GLS and their partners for delivery worldwide. All of our customers receive a tracking number so that they can follow their package. Estimated total delivery time is 1-5 working days worldwide after shipment has been sent. We usually ship the same day, but ship all shipments within 48 hours of your purchase.

DAMAGES / INSURANCE

We send all products as packages with GLS and each package will have a tracking number in case of problems. During shipment the package is insured. Should the package or the content be damaged upon arrival please report it to GLS immediately, or no later than two days after receiving it.

PRE ORDERS

When purchasing a pre order from Global Rebalance JM IVS you are agreeing to pay the full amount upfront, and receiving the goods, when they are in stock. After receiving the parcel, you will have 14 days of return policy as on any other webshop.

RETURNS

All products are covered by The Danish Sale of Goods. You can return the item(s) within 14 days of purchasing. The item must be unused and in the same condition that you received it in including the protective packaging. Provided these conditions are met, we will refund the total amount paid to the credit card used in the transaction within two weeks after having received the returned item.

Remember to send all bank details so that we can transfer the money back if your item(s) is accepted. We will cover all regular return postage/shipping costs provided the return is approved by us upon arrival at our address. Remember to save the delivery receipt as proof of shipment.

NOTIFICATION OF DEFECTS

All products are covered by The Danish Sale of Goods, giving you 24 months to complain about an item. As a customer you have the right to complain about any defect or deficiencies that arise within 24 months of the purchase. If you wish to return a product as part of a complaint all shipping expenses are at your own cost. In case of a complaint or a missing delivery please contact us at: contact@globalrebalance.com

ARTWORK & LEGAL RESPONSABILITY

Our symbols are to be considered works of art, which are open to individual interpretation. While we suggest a standard interpretation of each symbol we take no legal responsibility for your eventual use of that interpretation or any other interpretation you may have.

LEGAL DISPUTES

Any legal action and/or disputes between you and Global Rebalance JM IVS is to be settled according to Danish law at the Maritime and Commercial High Court in Denmark.

CONTACT US

The best way to contact Global Rebalance JM IVS is by sending us an email – contact@globalrebalance.com. Our response time is max. 24 hours.